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Key Roles & Structure of Client's Team in SAP EWM Implementation Project



Team Structure of Client’s in SAP EWM Implementation


In this blog we will discuss about team structure of client’s in SAP EWM implementation project.


In a SAP Extended Warehouse Management (EWM) greenfield implementation project, the client team typically consists of various roles responsible for different aspects of the project. Here's a breakdown of the common roles and their responsibilities;


Project Sponsor:

The project sponsor is usually a senior executive within the client organization who provides overall direction, support, and resources for the project. They ensure that the project aligns with the organization's strategic objectives and priorities.



Project Manager:

The project manager is responsible for overseeing the entire implementation project, including planning, scheduling, budgeting, resource allocation, risk management, and communication with stakeholders. They ensure that the project stays on track and achieves its objectives within the specified timeframe and budget.


Business Process Owners:

Business process owners are subject matter experts (SMEs) who understand the client's business processes related to warehouse management. They collaborate with the implementation team to define business requirements, design process improvements, and validate solution designs to ensure alignment with business needs.



IT Manager/IT Team:

The IT manager and IT team are responsible for providing technical expertise, infrastructure support, and system integration services throughout the implementation project. They work closely with the SAP consultants to configure the system, perform data migration, conduct testing, and manage system interfaces.


Key Users:

Key users are representatives from different functional areas within the client organization who have in-depth knowledge of current business processes and systems. They actively participate in workshops, testing, and training sessions, providing feedback, and helping to validate the configured solution.


Steering Committee:

The steering committee is a group of senior stakeholders from the client organization who provide guidance, decisions, and support for the project. They review project progress, address issues, and make strategic decisions to ensure project success.


Change Management Team:

The change management team is responsible for managing organizational change associated with the implementation of SAP EWM. They develop change management strategies, communication plans, training programs, and resistance management initiatives to help users adapt to the new system and processes.


End Users:

End users are the individuals within the client organization who will ultimately use the SAP EWM system to perform their daily tasks. They participate in training sessions, user acceptance testing (UAT), and post-go-live support activities to ensure a smooth transition to the new system.


These roles work collaboratively throughout the implementation project to ensure that the SAP EWM solution meets the client's business requirements, delivers value, and drives operational efficiency in warehouse management processes. Effective communication, collaboration, and stakeholder engagement are critical for the success of the project.


Rajesh Sharma

SAP WM/EWM Functional Consultant









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